Returns & Exchanges
At Augustine, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer returns on unworn items within 30 days of delivery. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship Your Package
Affix the prepaid shipping label provided in the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
